Description
INSPIRATIONS AROUND THE GLOBE
Let yourself be inspired by our passion for knives. The Red Spirit series combines Asian craftsmanship with the virtues of German quality workmanship. The clear but striking design will make your Red Spirit knives a real eye-catcher in your kitchen. We look at the world with open eyes and are always inspired by fresh impressions and insights to create new ideas.
ASIAN-STYLE HANDLE
The round, typically Asian-inspired handle has an unusual feel to it. It sits perfectly in your hand and meets all the ergonomic requirements of professional chefs and ambitious amateur chefs. The non-slip handle made of high-quality plastic allows you to guide the knife harmoniously and comfortably – a particular advantage during intensive use.
MADE IN GERMANY
A good knife requires many work steps. Our Red Spirit knives go through numerous production steps at our Deizisau site before they are finished. Starting with the machining of the steel and right through to the finishing of the cutting edge, everything made in Germany – for the love of quality.
UNCOMPROMISING SHARPNESS
The blades are designed with an uncompromising eye for sharpness, which is why they are ground extra slim. Like all our knives, the Red Spirit series is made of high-alloy stainless steel, so you can take pleasure in the edge retention of your knives for years to come.
Refund Policy
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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ibrahim.hp10@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ibrahim.hp10@gmail.com and send your item to: 59 Torbarrie Rd, North York, ON, M3L 1G5, Canada.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 59 Torbarrie Rd, North York, ON, M3L 1G5, Canada.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.